Shipping Policy

Order Processing Time

• Orders are processed and fulfilled by Printify. Please allow 2-5 for your order to be processed before it is shipped.

• Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

 

Shipping Methods and Delivery Times

• We offer several shipping options, depending on your location and the shipping carrier available through Printify. Available shipping methods will be displayed during the checkout process.

• Delivery times vary based on the shipping method chosen and your location. Typically, shipping times are as follows:

  • Domestic Shipping: 3-7 business days

  • International Shipping: 10-30 business days

• Please note that delivery times may vary due to factors such as customs delays, weather, and other unforeseen circumstances.

 

Shipping Costs

• Shipping costs are calculated at checkout based on the shipping method you select and your delivery address.

• We may offer free or discounted shipping promotions from time to time. Be sure to check our website for any current shipping deals.

 

Tracking Your Order

• Once your order has been shipped, you will receive a tracking number via email.

• You can use this tracking number to monitor the status of your order through the shipping carrier's website.

 

Shipping Restrictions

• While we strive to ship to as many locations as possible, there may be certain restrictions. At this time, we do not ship to Russia, Ukraine, North Korea or Belarus.

• Certain items may be restricted in some regions due to local laws or customs regulations.

 

Issues with Shipping

• If there are any issues with your order (e.g., delays, incorrect shipping details), please contact us at DryHeatTees@gmail.com immediately so we can assist in resolving the issue.

• For any shipping-related questions regarding the fulfillment process, please reach out to Printify directly at their customer support team, as they handle all shipping-related inquiries.

 

Customs and Import Taxes

• For international orders, please be aware that customs duties, taxes, or fees may apply once your order reaches your country. These charges are the responsibility of the customer, and we recommend checking with your local customs office for further information.

 

Damaged or Lost Items

• If you receive a damaged item, please contact us within 7days of receiving the product, providing your order number and a description or image of the damage. We will work with Printify to resolve the issue.

• If your order is lost in transit, please reach out to us immediately, and we will help initiate a claim with the shipping carrier.

 

Contact Us:

If you have any questions regarding shipping or need assistance with your order, please contact us at:

Dry Heat Tee Designs
Email: DryHeatTees@gmail.com